Healthcare Isn’t Broken.
It Was Never Built for Outcomes.
Accessum is not a provider. We are not a subscription.
And we're not concierge care.
Access can open doors, but it can’t deliver outcomes.
Concierge care solves for availability. Accessum solves for architecture and is the healthcare system that turns good care into great results.
Concierge
Promises Command. Accessum Installs It.
PROBLEM:
Concierge care made healthcare convenient and fast, but families are still the ones managing everything else. They schedule specialists, sit on hold with insurers, follow up on labs, track authorizations, and try to keep it all in sync.
WHY CONCIERGE CAN’T:
Most concierge PCPs carry 300+ families per physician, making true oversight impossible. Those models fund time with a doctor in their clinic, not the operational infrastructure that tracks, manages, and resolves every moving part of your healthcare journey.
WHAT ACCESSUM INSTALLS:
A dedicated management infrastructure around your existing care. We schedule, follow up, escalate, and close every loop. From lab results to specialist reports to hospital discharges, our team oversees the process so you and your doctors can focus on decisions, not logistics.
“Access is not the problem. Architecture is.”
PROBLEM:
Even with excellent physicians, care remains reactive. Patients are referred into general specialty networks where physicians have relationships — which means a dementia patient may see a general neurologist, or a complex cancer may be routed to the wrong subspecialty.
WHY CONCIERGE CAN’T:
Concierge PCPs know their patients well, but for roughly $6K a year flat fee they’re not economically set up to call five different specialists to find the right fit. Their focus is access and availability, not the hours of research and coordination required to match each diagnosis to the right expertise.
WHAT ACCESSUM INSTALLS:
A dedicated RN-Navigator who actively manages your care pathways. Our team researches and vets specialists nationwide, reviews credentials and case alignment, confirms availability, and coordinates introductions, ensuring the right physician, at the right institution, for the right reason. Once in motion, we track each step through treatment, results, and follow-up so nothing falls through the cracks.
“Outcomes aren’t improved by convenient access — they’re improved by foresight.”
Proactive Oversight & Guided Pathways
Navigator Command Center
PROBLEM:
No one owns the loop across referrals, authorizations, and results. Patients and families end up tracking appointments, chasing paperwork, and following up on tests.
WHY CONCIERGE CAN’T:
Concierge practices are designed for physician access, not full-scale coordination. They recommend specialists but they can’t oversee the entire chain of scheduling, approvals, reports, and follow-ups. Those gaps fall to the patient.
WHAT ACCESSUM INSTALLS:
A RN-led Navigator Command Center that acts as the operational brain of your healthcare. Each Navigator manages no more than 12 families, overseeing every referral, lab, imaging study, and specialist update. We schedule, confirm, track, and escalate until every item is complete, briefing you and your physicians at each step.
“Healthcare only feels chaotic when no one is at the helm.”
PROBLEM:
Patients often leave appointments unclear on next steps or medical language, and follow-ups fall apart between offices. Communication gaps turn into outcome gaps.
WHY CONCIERGE CAN’T:
Concierge PCPs practice inside their own clinics. They don’t join you in a specialist’s office or at home. You get a great relationship with your doctor, but no one bridges the real-world execution of care once you leave the clinic.
WHAT ACCESSUM INSTALLS:
An experienced RN Navigator who shows up where care actually happens. If desired, they attend specialists appointments, ask the right questions, clarify terminology, and translate next steps into action. If needed, they’ll coordinate care plans from your home or hospital room, making sure every recommendation is understood, documented, and completed. You’re never alone in the medical system again.
“Clarity at the point of care is the difference between good medicine and good outcomes.”
RN Navigator in the Room
Coordinated
Care Team
PROBLEM:
Every provider operates inside their own schedule and system, rarely coordinating beyond the office visit. When no one connects the dots and healthcare fragments.
WHY CONCIERGE CAN’T:
Membership medicine is built around single-physician relationships, not interdisciplinary teams or system-level coordination. The model stops at the doctor’s door.
WHAT ACCESSUM INSTALLS:
A fully coordinated Care Team that functions as one operating system for your health. Your Precision Primary Care Physician, Nurse Practitioner, RN Navigator and Registered Dietitian work in lockstep with a curated network of specialists, all unified under one plan. When you’re sick or labs are needed, IV therapy or phlebotomy comes to you. We extend the infrastructure of care beyond appointments and into your daily life.
“When everyone owns a piece of the plan, no one owns the outcome. Accessum changes that.”
PROBLEM:
No one curates or connects your medical records, so information splinters across providers leading to duplicative tests and avoidable risk. This responsibility falls to patients and almost none do it.
WHY CONCIERGE CAN’T:
Concierge providers are built for access, not integration. Their records live inside their own EMR, separate from hospitals and specialists. They don’t have the bandwidth or system to collect, update, and share every medical record across institutions.
WHAT ACCESSUM INSTALLS:
A complete infrastructure for records integration, insurance navigation, and billing advocacy, ensuring every provider has full context and every decision, approval, and claim moves through one unified system.
“The system runs on paperwork. We turn it into infrastructure.”
Healthcare Records Aggregation & Briefing
Insurance Management & Advocacy
PROBLEM:
Families spend hours fighting denials, resubmitting claims, and waiting on hold. A missed approval delays treatment and can cost thousands. No one inside the system is accountable for getting it right.
WHY CONCIERGE CAN’T:
Concierge PCPs are cash-pay by design. They don’t handle insurance claims, prior authorizations, or appeals because they operate outside insurance. Once care moves from their clinic and into the insurance world — hospitals, imaging, specialists — patients are left to navigate the bureaucracy alone.
WHAT ACCESSUM INSTALLS:
A dedicated insurance advocate that handles pre-authorizations, billing reviews, claims tracking, and appeals, coordinating directly with insurers, hospitals, and specialists.
“The system runs on paperwork. We turn it into infrastructure.”
Concierge can promise unlimited healthcare for $6K a year.
But a flat-fee membership can’t begin to purchase this level of infrastructure.
WE INSTALL IT.
What
We Believe
The U.S. healthcare system isn’t failing because it’s malfunctioning.
It’s doing exactly what it was designed to do: maximize patient throughput, increase billing, and focus on treatment of the already sick.
That system was not built to help people stay well, manage complexity, or navigate life’s unpredictability. It was built to maximize profit.
THAT’S WHY WE BUILT ACCESSUM.
We are Healthcare Infrastructure. A full system overlay around your life that manages your healthcare reality with structure, strategy, and certainty.
Our platform is constructed around Seven Core Healthcare Domains, each designed to solve a structural failure in the traditional system. Together, they form healthcare infrastructure.
These aren’t service categories. They’re systemic solutions. They are the blueprint for how we deliver better healthcare outcomes at scale, with precision, and for families just like yours.
What Makes Us Different
Why We Know What Matters
Accessum was founded by Hallie Woods, a former hospital executive who once ran the very system she now navigates through.
After experiencing firsthand what happens when the system fails a patient who knows it inside and out, she built Accessum not as a business but as a structural solution.
This is not theory. It's the infrastructure that protects outcomes and families through fully-aligned support.